Four Steps To The Right Tech Purchase

“An expert is someone who has succeeded in making decisions and judgments simpler through knowing what to pay attention to and what to ignore.” Edward de Bono, psychologist The cost of a bad technology decision cannot be measured in currency. Soured relationships, lost opportunities, irritable customers – these have intangible and far-reaching consequences. Avoid the… Read More Four Steps To The Right Tech Purchase

Three Cautions On Unintended Consequences

“Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful.” Margaret J Wheatley, American writer A common item, an easel, triggered appreciation for unintended consequences. A couple of CXO roles ago, I was a newly appointed leader planning a meeting with colleagues. I asked for an easel with large poster… Read More Three Cautions On Unintended Consequences