Four Steps To The Right Tech Purchase

“An expert is someone who has succeeded in making decisions and judgments simpler through knowing what to pay attention to and what to ignore.” Edward de Bono, psychologist The cost of a bad technology decision cannot be measured in currency. Soured relationships, lost opportunities, irritable customers – these have intangible and far-reaching consequences. Avoid the… Read More Four Steps To The Right Tech Purchase

Three Cautions On Unintended Consequences

“Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful.” Margaret J Wheatley, American writer A common item, an easel, triggered appreciation for unintended consequences. A couple of CXO roles ago, I was a newly appointed leader planning a meeting with colleagues. I asked for an easel with large poster… Read More Three Cautions On Unintended Consequences

How To Lose An Employee In 10 Days

“Paychecks can’t buy passion.” Brad Federman What does the ubiquitous phrase “employee engagement” really mean? It doesn’t mean employee happiness or satisfaction. It does mean the commitment the employee has to the organization and its goals. Engaged employees are more self-directed, spend discretionary time, and volunteer to help co-workers. A recent report by Dale Carnegie indicated that companies… Read More How To Lose An Employee In 10 Days