“Going into debt usually isn’t caused by lack of money, it’s caused by lack of vision.” Dave Ramsey, American businessman One of my clients has offices near a river, and a taking quick walk during breaks has become a practice. At one spot, the remnants of two bridges are at either side of the current… Read More Understand Legacy Debt, Or Be Crushed By It
“People who enjoy meetings should not be in charge of anything.” Thomas Sowell, economist Governance, stewardship, oversight – all necessary structures in organizations of any size. Appropriate governance results in swift decisions with correlation to swift realization of operational and strategic goals, as evidenced by Key Performance Indicators (KPIs). It’s also characterized by eagerness to… Read More Four Benefits of Right-Weight Governance
“Talent management deserves as much focus as financial capital management in corporations.” Jack Welch, former CEO of GE Westeros, the fictional continent featured in HBO’s wildly popular “Game of Thrones” isn’t the only place at war. All the colleagues I talk to, from healthcare to higher education, in a variety of regions in the US,… Read More Four Ways To Win The Tech Talent Wars
The only thing that is the same about customers (internal or external) is that they all implement technology uniquely. When you’ve seen one implementation, you’ve seen one. A common mistake internal IT shops and technology vendors make is rinsing & reusing similar approaches and plans with different customers when doing strategic planning or developing roadmaps.… Read More Four Ways to Create More Value For Customers
“Education is an ornament in prosperity, and a refuge in adversity.” Aristotle On May 27th, British Airways suffered adversity in the form of a technology meltdown, reportedly due to a power supply failure. News reports showed throngs of anxious, cranky customers looking at gate agents holding up whiteboards at Heathrow. A response to my tweet… Read More How to Prevent vs. Experience IT Disasters
“Ideas are easy. It’s the execution of the ideas that really separates the sheep from the goats.” Sue Grafton, Author While not being young, hip or unlucky enough to purchase tickets to the Fyre Festival debacle, I am certainly of an age and experience to read with interest the story of a great idea (cool… Read More Four Signs of Readiness – Or Not
“You can’t stop the waves, but you can learn to surf.” Jon Kabatt-Zinn In this era of hyper-accelerating waves of technology-enabled disruption, companies and institutions need to have a well-designed surfboard. The most successful companies have already implemented and are leveraging recent disruptive technologies such as mobile, sharing platforms and “internet of things.” Because the waves… Read More Four Ways To Successfully Surf Waves of Disruption
