JCYCIO is the official blog for Joanna Young, @jcycio, executive digital advisor. Joanna has held executive roles in the private and public sector in insurance, healthcare, financial services and higher education. She helps organizations solve big problems through agile transformation, lean management, organizational change management, product selection and large program management. She’s known for her obsession with authentic leadership, digital transformation, customer delight and talent management. She participates often in social media and was recently named one of the top 2020 digital transformation leaders to follow on Twitter.
In her spare time, she can be found kayaking, running, writing, hiking or sitting on the beach watching the waves roll in.