The Gravitas & Grit Series: Part 2 “Deliberate Gravitas”

“I gravitate towards gravitas” Morgan Freeman, actor Gravitas is defined as “dignity, solemnity and seriousness of manner.” In business, people with gravitas are seen as intelligent and serious; they unconsciously command respect. While the degree to which gravitas is valued within a particular organizational culture may vary, gravitas is useful to have, and arguably essential… Read More The Gravitas & Grit Series: Part 2 “Deliberate Gravitas”

The Gravitas & Grit Series: Part 1 “Go Small to Go Big”

This is the first in a series dedicated to important characteristics of leadership: gravitas & grit. “Courage and resolve; strength of character” – “Small, loose particles of sand” Both are definitions of “grit.”  Grit is a word defined in two ways: one definition positive and soaring, the other speaking to the dirt beneath our feet.… Read More The Gravitas & Grit Series: Part 1 “Go Small to Go Big”

Four Benefits of Right-Weight Governance

“People who enjoy meetings should not be in charge of anything.” Thomas Sowell, economist Governance, stewardship, oversight – all necessary structures in organizations of any size. Appropriate governance results in swift decisions with correlation to swift realization of operational and strategic goals, as evidenced by Key Performance Indicators (KPIs). It’s also characterized by eagerness to… Read More Four Benefits of Right-Weight Governance

Four Ways to Create More Value For Customers

The only thing that is the same about customers (internal or external) is that they all implement technology uniquely. When you’ve seen one implementation, you’ve seen one. A common mistake internal IT shops and technology vendors make is rinsing & reusing similar approaches and plans with different customers when doing strategic planning or developing roadmaps.… Read More Four Ways to Create More Value For Customers

Four Rules For Winning The Expectation Games

“Sometimes the reality is that their ceiling is your floor.” Unknown In business, it’s OK to use quotes that are by unknown persons, but ill-advised to have unknown expectations from co-workers, supervisors and clients. If we don’t know what those we serve expect, then we have no chance of managing or meeting expectations. Contracts are… Read More Four Rules For Winning The Expectation Games